Digital Engagement Advisor - Newcastle

Actualise Design is seeking an experienced Digital Engagement Advisor to join our project team in Newcastle. This role is central to a government-initiated project, where digital platforms serve as the primary bridge between the government and the community.

Part-time embedded role, required in-person in Newcastle, NSW.

About the Role

You will be responsible for developing and delivering a digital engagement strategy that aligns with leading industry practices. Embedded directly within a multidisciplinary government team, you will manage digital channels and provide strategic advice to ensure project milestones are met through effective, transparent, and accessible digital communication.

Key Responsibilities

Strategy Development: Design and execute a comprehensive digital engagement strategy tailored for major projects and sensitive political environments.
Platform Management: Oversee all digital engagement platforms, tools, and channels (e.g. project websites, consultation portals, and social media).
Strategic Advisory: Provide expert advice to senior stakeholders on how to best reach and involve communities, stakeholders, and diverse audiences through digital means.
Content Design: Create UX-aligned digital content that translates complex technical data into engaging, user-friendly experiences.
Data and Insights: Monitor and analyse digital metrics, sentiment trends, and participation data to refine engagement tactics and report on reach.

Required Skills and Experience

Sector Experience: Demonstrated experience in digital engagement specifically for government, or large-scale public programs.
Navigating Complexity: Proven ability to operate effectively within regulatory, multidisciplinary, and politically sensitive environments.
Digital Proficiency: Hands-on experience with online consultation tools, analytics dashboards, and modern digital engagement platforms.
Information Synthesis: A strong ability to convert technical, engineering, or planning information into clear and engaging digital narratives.
Analytical Mindset: Skilled in monitoring digital sentiment and participation trends to provide actionable reporting.

Bonus Skills

Technical Integration: Experience with GIS-linked engagement tools or interactive mapping.
Community Management: Expertise in managing high-volume public comments and moderating complex community discussions online.

Application Requirements

Proven Track Record: A portfolio or case studies demonstrating successful digital engagement outcomes on major projects.
In-Person Availability: Applicants must be based in or willing to work in-person in Newcastle, NSW.
Professionalism: Ability to commit to a consistent 32-hour work week within a professional government organisation environment.

To apply, please email a cover letter and your application to digital-engagement-advisor-newcastle@actualisedesign.com.

Recruiters and agencies not applicable.